Direct Line: (512) 343-6494
Cell Phone: (512) 731-7705
Knowledgeable, Dedicated, Dependable — that pretty much sums up what you can expect when you put your trust in Dorothy Erminger to help you with your mortgage financing needs.
Dorothy is no stranger to the Austin real estate market. Prior to becoming a loan officer in 1993, she helped many Austin families buy and sell homes as their Realtor. Ten year’s worth of real estate sales experience has proven to be very beneficial to her mortgage clients, enabling Dorothy to understand all the components of the real estate transaction as well as the intricacies of the mortgage loan process. Dorothy has earned the respect of thousands of clients and real estate service providers — she is one of the most well-regarded loan officers in Austin.
Dorothy makes it her business to keep informed about the most current mortgage programs, follows current financial markets on a daily basis, and listens carefully to her clients express their needs so that she can give them the best advice possible. She recognizes that service is very important in the mortgage business – she wants every transaction to be a pleasant experience for everyone involved. Her philosophy is a simple one: “I treat customers the way I would want to be treated myself.”
Dorothy is famous for explaining things to her clients and keeping them informed every step of the way. She will bend over backwards to answer all of your questions and make sure you have a smooth transaction. She is happy to consult with you either over the phone or in person. She can pull your credit and give you expert advice on what you need to do to improve your credit scores as well as what kind of loan programs would be best for your particular situation.
Realtors love working with Dorothy because they know their clients won’t have any surprises. They know that her rates and fees are consistently the most competitive in town. She is an expert in Conventional, FHA, and VA financing – she truly knows the ins and outs of the mortgage business.
Submit your review
Dorothy provided me excellent service and feedback in a timely fashion. My refinancing was less than a month! My son refinanced his downtown condo with her and was extremely pleased. My other son bought a home and financed also with Dorothy - very pleased with her attention to detail and efficiency. I will highly recommend Dorothy and Capstar to all who are looking to buy or refinance.
Dorothy is a real no nonsense, get it done type of lady. Always immediately available to answer questions and make your life easier along this path every step of the way. Buying and refinancing isn't a fun process, but Dorothy made it as quick and as painless as it can be done.
I just wanted to express my gratitude to you and your staff for helping me through the lending process for my home purchase. Your professionalism and attention to detail ensured that everything went smoothly at closing. I couldn't be more pleased! Thanks again --
This was my 7th real estate transaction, 4th home to buy - and I tell ya what, Dorothy was the best I've ever worked with - bar none. For those techies like me, she's really awesome - hardly any paper, and quick to respond to any question. Even when you throw her a curve ball, she's got your back - or at least she did mine when I committed the cardinal no no of refinancing my vehicle while getting the house lending secure! I'd recommend Dorothy to anyone buying a house. Her efficiency, professionalism, responsiveness and attention to detail have played a major part in securing a home for me and my dog, Mugsy.
I simply have to day thank you to Dorothy. Our entire experience was flawless - from our first conversation all the way through to closure.
We were first time homebuyers. Aside from getting us a great loan, Dorothy was incredibly generous with her time and expertise, taking hours outside of work to walk us through every question and detail in our loan. Our friends had the same experience with Dorothy (why we chose her) and I would refer her in a heartbeat.
Thank you again!
This is the third mortgage business transaction that we have used Dorothy's expertise and professionalism to accomplish. The first time we used Dorothy's service to find us the lowest cost loan possible when we were purchasing our first home here in Austin, TX. The second time was to refinance our original loan from 30 years to 15 years at an extremely low interest rare. Our third experience was to purchase an investment property. Needless to say, you should "Call Dorothy!" 🙂
Dorothy -- A heartfelt THANK YOU for getting our lending closed on the property with such a short time constraint. We appreciate all of the hard work you guys put into this to make sure it all went smoothly. The long hours and speed with which you were able to get this done amazed us! Your tireless efforts did not go unnoticed. We are in a service business ourself and know that it can be a tedious and thankless job.
You have been great to work with!! I will definitely recommend your services to anyone needing a loan.
Working with Dorothy on our refinancing was a pleasure. She promptly evaluated our situation and recommended the best approach. She let us know exactly what documentation would be required and she handled the coordination with all the parties involved. The whole process was completed in a few weeks and we were kept informed of the progress all along the way. There were no unpleasant surprises and the fees were very reasonable. We got the loan we needed at the best rate and we were treated with respect by her and all the folks we encountered along the way. Our family has used Dorothy’s services a few times over the last 15 years and we would not think of going anywhere else for mortgage financing.